Contact information

Operated from India – Serving customers across the Singapore.

1. Response Commitment

We aim to respond to all customer messages within 24–48 business hours.

• Working Days: Monday – Friday
• Support Hours: 10:00 AM – 6:00 PM IST
• Closed: Weekends and Indian National Holidays

Messages received outside business hours will be handled on the next working day.

Important: We respond to all customer inquiries, disputes, and refund requests in accordance with our published support timelines.

2. Contact Information

All operations, customer service, and order fulfillment are managed from our operational address in India.

Address: Cosmetics & Co.
8-1-284/OU/37, OU Colony,
Shaikpet, Hyderabad,
Rangareddy, Telangana – 500008
India

Beaute Biography (offline retail store) location 
https://share.google/6QuJwrfGZoTPIW3pM

Email: support@indicrest.co
Phone: +91-8977030050 (Available 10:00 AM – 6:00 PM IST)

Chat on WhatsApp

Live Chat: Available 24/7 through our Help Center.

Chat with us live

If you are not satisfied with the resolution provided by our support team, you may escalate your concern to our Grievance Officer on the registered email ID mentioned above.

3. Important Notice

Indicrest operates exclusively from India and ships products to customers across the Singapore as outlined in our Shipping Policy.

We do not claim local representation, overseas customer service centers, or foreign retail outlets.

Customers are encouraged to contact us directly for dispute resolution before initiating chargebacks or third-party complaints.

Indicrest serves customers across the Singapore. All correspondence and support requests are handled transparently according to the response timelines stated above.

Last Updated: May 13, 2026